These customs fees need to be paid by the receiver of the parcel, usually when the Fedex delivery man hands it over on the doorstep. We ship a lot to these countries and are very experienced in handling all of the customs paperwork for you. If you live in Switzerland (about +20%), England (Brexit) (about +20%) Norway, the USA (about +0-10%, depending on state-law, Japan (about +10%) customs fees (also called import duties) need to be paid. You live outside of the EU (in the USA or Asia): Again: shipments to all EU-Countries are 100% free of import duties. We ship with DHL Express to these Countries. Examples for such EU-Countries are: Germany, France, Sweden and many more. We ship from Vienna (Austria) and shipments are 100% customs free to all countries within the EU.
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